Exhibit — Chapter II
← Research & StrategyProject highlight · Team project
Weathered heritage stonework in daylight with conservation notes resting on a ledge
Hero slot — replace with the project visual, system map or heritage photograph.

Itihaas

Mapping the people, problems and systems behind heritage conservation.

Research & StrategySystem DesignHeritage ResearchStakeholder Mapping
ContextCollege / Academic Project
CategoryResearch & Strategy
SubcategorySystem Design / Heritage Research / Stakeholder Mapping
Project TypeSystem Design / Heritage Research
RoleResearch & System Design Contributor
My focusHeritage research · Problem identification · Stakeholder mapping
02 — Overview

Understanding Heritage as a System

Itihaas was a system-design exploration into the challenges surrounding heritage conservation.

Instead of looking at heritage sites as isolated monuments, the project examined the wider system of stakeholders, maintenance, public engagement, funding and conservation.

03 — The problem

When Heritage Becomes a System Problem

The research surfaced problems that sit across organisations rather than inside any single site.

  1. 01Poor maintenance
  2. 02Limited public engagement
  3. 03Lack of sustainable revenue
  4. 04Multiple stakeholders with different interests
  5. 05Challenges in long-term conservation
Asset pendingProblem map — research findings
Replace with the project's problem map or findings visual.
Asset pendingHeritage documentation
Replace with heritage documentation imagery.
04 — Research

Research Before Designing the System

Heritage research was used to understand the current conservation ecosystem and to identify where in that ecosystem problems emerged.

My research focus
  • ▪Heritage research
  • ▪Problem identification
  • ▪Understanding stakeholder relationships
  • ▪Mapping the existing system
Asset pendingResearch documentation
Asset pendingHeritage references
Asset pendingNotes
05 — Stakeholders

Who Keeps Heritage Alive?

Mapping stakeholders helped reveal how conservation is influenced by different organisations, communities and interests rather than by a single decision-maker.

Asset pendingStakeholder map — primary project visual
Replace with the original stakeholder map from the project. Landscape, portrait, square and panoramic files are all supported.
Asset pendingStakeholder relationships — detail
Asset pendingStakeholder mapping process
06 — System map

From Stakeholders to a System

The system map connected the identified problems and stakeholders to understand how conservation, public engagement and sustainability are interdependent.

Asset pendingService / system map — central project visual
Replace with the original system map. Keep the file as authored — no redrawing required.
07 — Concepts

Designing Possible Interventions

Working from the research and the system understanding, the team developed concept proposals — including approaches to heritage conservation governance and to promoting neglected heritage sites. These concepts were team outputs.

Asset pendingConcept proposal — conservation governance
Replace with the original concept proposal visual.
Asset pendingConcept proposal — promoting neglected heritage sites
Replace with the original concept proposal visual.
08 — Contribution

My Contribution

Team output

Collaborative college assignment for System Design. The overall system design and the concept proposals were team outputs.

My contribution

As part of the team, I focused on heritage research, identifying the problems affecting conservation and mapping the stakeholders involved in the system.

How it fed the project

This helped establish the research foundation from which the team's system-design concepts were developed.

§ 09 — Reflection

What this project taught me

“Itihaas strengthened my ability to move from research into problem identification and systems thinking. It showed me that understanding who is involved, what motivates them and where the system breaks down can reveal opportunities that are not visible when looking at a single user or interface.”
10 — Full project

Explore the Full Project

View the complete system map, research and concept development on Behance.

View Full Project on Behance →